As a Stat Modeller, our goal is to ensure that our customers are completely satisfied with their purchase of our online courses. However, we understand that there may be situations where a refund is necessary.
Eligibility for Refund
- Refunds will be considered for customers who have completed less than 10% of the course content.
- Refund requests must be made within 7 days of the purchase date.
- Refunds will not be granted for customers who have violated our terms of service.
How to Request a Refund
- Send an email to [email protected] with the subject line "Refund Request" and include the following information:
- Your full name
- Your purchase date
- The reason for your refund request
- We will review your request and respond within 5 business days.
Refund Processing
- If your refund request is approved, the refund will be processed within 10 business days.
- Refunds will be issued to the original payment method/ any other convenient method.
- Please note that it may take additional time for the refund to appear on your statement, depending on your bank or credit card company.
Exceptions
- Refunds will not be granted for customers who have completed more than 10% of the course content.
- Refunds will not be granted for customers who have violated our terms of service.
- Refunds will not be granted for customers who have availed any offer or discount at the time of purchase.
Contact Us
- If you have any questions about our refund policy, please contact us at [email protected].
This refund policy is subject to change at any time.
